FAQ
How do I choose the right product for me?
We recommend reading the product descriptions and customer reviews carefully, and considering your specific comfort and relief needs. Feel free to contact our customer service for personalized recommendations.
Are your products safe to use?
Yes, all our products are tested to ensure safety and effectiveness. Please read the user manual and follow the instructions for correct and safe use.
What materials are used in your self-care gadgets?
Our products are made from high-quality materials such as breathable fabrics, durable plastics, and advanced technological components to ensure comfort and longevity.
How do I maintain and clean my self-care gadgets?
Each product comes with specific maintenance and cleaning instructions in the user manual. Generally, we recommend using a soft cloth and following the manufacturer’s advice for cleaning.
Can I return a product if I am not satisfied?
Yes, we offer a return policy. If you are not satisfied with your purchase, you can return the product in its original condition within 30 days of receipt for a refund or exchange. Please refer to our return policy for more details.
What is the delivery time?
Typically, orders are processed within 2 business days, with delivery taking an additional 8 to 12 business days. You will receive a tracking number once your order has shipped.
Can I get personalized advice for purchasing a product?
Yes, our team is available to provide personalized advice. Feel free to contact our customer service to discuss your specific needs and get tailored recommendations.